Directory of Newcastle City Learning policies

We want as many people as possible to be able to use the Newcastle City Learning website. Find out how we are achieving that aim.

How we are working to ensure that our curriculum meets the local needs of our residents, employers and major stakeholders.

How we manage access for other providers to tell our learners about their education or training offer.

What we expect of Newcastle City Learning learners in terms of attendance.

The attitudes and behaviours we expect of our learners, and what we will do if you fail to follow the rules.

Guidance on the immediate actions we will take when students have failed to display appropriate attitudes and behaviours which undermine our culture of a safe, conducive to learning, environment.

How we provide impartial and confidential information, advice and guidance to make informed decisions about your learning, development and career progression opportunities, and promote social, physical and mental wellbeing.

How we handle feedback to positively to inform service improvement.

How we use digital technologies to delivery our service, and in particular our online learning.

How we ensure that the rights of all people under the Equality Act 2010 are adhered to.