Equalities, Safeguarding and Prevent

Portrait of young college student with classmates

Equalities, Safeguarding and Prevent


We are proud of our learning centres. We believe that everyone should be treated fairly and with dignity and respect. We will not tolerate any form of discrimination, bullying or harassment.

It is against the law to discriminate against anyone because of:
• age
• disability
• gender reassignment
• being married or in a civil partnership
• being pregnant or on maternity leave
• race including colour, nationality, ethnic or national origin
• religion or belief
• sex
• sexual orientation
These are called ‘protected characteristics’.
You are legally protected from discrimination by the Equality Act 2010.
If you feel you have suffered from discrimination or have experienced bullying or harassment you can contact your tutor or a manager for help and support, or you can report it using Tootoot. Tootoot is a confidential way for you to raise concerns directly to staff in the College in a safe and anonymous way. You will be given a log in and user name during the first week of your course. You can access Tootoot via our learner portal, called My Learning Hub.

Safeguarding Policy

We are strongly committed to Safeguarding and to practices that protect children, young people and vulnerable adults from abuse. We expect all staff to share this commitment. We want to provide a safe learning environment.

Staff, learners and volunteers are responsible for:

  • Respecting others people's rights to safety.
  • Not hurting or abusing others.
  • Not threatening to hurt or abuse others.

We have a trained Designated Safeguarding Manager who is responsible for all safeguarding matters within Newcastle City Learning. Ask any member of staff for details or email julie.hickin@newcastle.gov.uk. You can also contact her on 0191 277 3502 or call in to her office in Westgate College.

Prevent Duty

All Further Education providers have a duty to safeguard their learners: Prevent is about safeguarding our learners to keep them safe from being exploited by extremists. The Prevent Duty is not about discouraging our learners from having political and religious views and concerns but rather it is about supporting them to use those concerns or act on them in non-extremist ways. Newcastle City Learning is committed to safeguarding our students and protecting them from harm at all times.

All learners, visitors and staff will be issued with identification (ID) cards which must be worn at all times whilst on site. your ID card will enable you to access the parts of our buildings and facilities that you require.

Learner lanyards are Blue, Visitor Lanyards are Red, and Staff Lanyards are Pink.

Please note our 'Pink to Protect' policy. If you ever need help, you can approach anyone wearing a pink lanyard, who will be able to assist.

E & Qualities Board

Newcastle City Learning has an E & Qualities board which meets bi-monthly and addresses equality issues within the organisation. It includes 
• agreement and review of overall performance expectations and identification of gaps both across the service as a whole and by each aspect of our provision 
• key plans and goals for further embedding equality and diversity into our curriculum and wider practice 
• review and monitoring of Safeguarding (including PREVENT) policy, procedure, action plan and practices 
• MATRIX oversight 

How well are we doing?

Newcastle City Learning holds the Matrix quality standard for information, advice and guidance services. The surveys you have completed for us whilst on our courses tells us:

• 98% - my tutor really tries to understand how learners feel about things
• 95% - my tutor makes lessons interesting
• 96% - the comments I get on my work in this class help me to understand how to improve

In the FE choices national survey, 94% of our learners would recommend us to a friend, compared with 86.5% nationally.

(Figures correct as of Aug 2019)

Further information on equalities

More information about Newcastle City Council's approach to Equality and diversity.