We are accredited to the Matrix Standard

matrix Standard logo

We are pleased to announce that we have been accredited to the matrix Standard, demonstrating the high quality Information Advice and Guidance services we provide to our learners, apprentices, and stakeholders. The matrix Standard is the international quality standard for organisations that deliver information, advice and/or guidance (IAG), either as their sole purpose or as part of their service offering.
Roger Chapman, Head of the matrix Service for The Growth Company said:
“This is a fantastic achievement for Newcastle City Learning and I would like to congratulate the team on 
their success. We believe that at the heart of high-quality advice and support services are strong leadership, 
excellent service and a focus on continuous improvement, all underpinned by effective use of the resources 
available. The matrix Standard is designed to benchmark organisations against best practice in these 
areas. With their accreditation success, Newcastle City Learning is working to provide the best possible 
support to their clients.”


For more information about the matrix Standard please visit www.matrixStandard.com. The matrix Standard is owned by the Department for Education and is managed by The Growth Company on their behalf.