Values and Quality Standards

Values and Quality Standards
Our Mission
Providing opportunities in Newcastle for all to learn, improve and grow.
Newcastle City Council - values and behaviours
We are proud, fair, ambitious - We are Newcastle.
Proud - We take pride in and celebrate each other's achievements
- We have a positive, optimistic, can-do attitude
- We do our very best to meet and exceed the expectations of our colleagues, customers, partners and residents
- We help and support other to make a positive difference
- We make sure that we celebrate and praise each other's good work
Fair - We are honest and treat people equal to their needs
- We respect and value every person as an individual
- We listen to other opinions and points of view and embrace difference
- We are decent, fair and compassionate
- We act with integrity in everything we do
- We are accountable for our actions and our performance
Ambitious - We are passionate, determined, enthusiastic and want to succeed
- We believe in making the most of opportunities to help us succeed
- We achieve more when we work together
- We are enthusiastic about change
- We encourage others to be their best
- We have the courage to change things for the better and make a difference
- We are passionate about making Newcastle a great city
We contribute to Newcastle City Council's priorities for Newcastle
We are ambitious for our city and its residents. We want Newcastle to be:
- a city with more and better jobs
- a city which helps people to find work
- a city that gives young people the best start in life
- a city with healthy communities
- a city which shields the most vulnerable from harm
- a city where people can live their lives and age well
- a city with cultural vibrancy
Newcastle City Learning Priorities
Our Service priorities:
Intent impacts on each individual throughout learning
- Delivering a high and consistent standard of teaching, learning and assessment
- Deepening learning and widening the application of skills
- Increasing learner independence
Curriculum for all
- Providing learning opportunities to develop a range of Fusion skills in the 21st century
- Focussing on learners' wellbeing so they can fulfil their potential and access the city and the opportunities it provides
- Meeting individual learner needs to enable them to fulfil their learning journey
Actively working with partners and stakeholders
- Meeting the needs of diverse communities
- Investing in continuing professional development and wellbeing of staff
- Responding to partners' needs
Needing to be financially stable in a changing environment
- Responding to financial challenges in the light of devolution and government priorities
- Being fully compliant and accountable
- Effectively implementing finances and funding
Quality Standards
Matrix Standard (2019) - We hold the Matrix Standard, which is the quality standard for information, advice and guidance services.