Values and Quality Standards

Our Mission

Providing opportunities in Newcastle for all to learn, improve and grow.

Newcastle City Council - values and behaviours

We are proud, fair, ambitious - We are Newcastle.

Proud - We take pride in and celebrate each other's achievements

• We have a positive, optimistic, can-do attitude
• We do our very best to meet and exceed the expectations of our colleagues, customers, partners and residents
• We help and support other to make a positive difference
• We make sure that we celebrate and praise each other's good work

Fair - We are honest and treat people equal to their needs

• We respect and value every person as an individual
• We listen to other opinions and points of view and embrace difference
• We are decent, fair and compassionate
• We act with integrity in everything we do
• We are accountable for our actions and our performance

Ambitious - We are passionate, determined, enthusiastic and want to succeed

• We believe in making the most of opportunities to help us succeed
• We achieve more when we work together
• We are enthusiastic about change
• We encourage others to be their best
• We have the courage to change things for the better and make a difference
• We are passionate about making Newcastle a great city

We contribute to Newcastle City Council's priorities for Newcastle

We are ambitious for our city and its residents. We want Newcastle to be:

• a city with more and better jobs
• a city which helps people to find work
• a city that gives young people the best start in life
• a city with healthy communities
• a city which shields the most vulnerable from harm
• a city where people can live their lives and age well
• a city with cultural vibrancy

Newcastle City Learning Priorities

Our Service priorities:

Intent impacts on each individual throughout learning

• Delivering a high and consistent standard of teaching, learning and assessment
• Deepening learning and widening the application of skills
• Increasing learner independence

Curriculum for all

• Providing learning opportunities to develop a range of Fusion skills in the 21^st century
• Focussing on learners' wellbeing so they can fulfil their potential and access the city and the opportunities it provides
• Meeting individual learner needs to enable them to fulfil their learning journey

Actively working with partners and stakeholders

• Meeting the needs of diverse communities
• Investing in continuing professional development and wellbeing of staff
• Responding to partners' needs

Needing to be financially stable in a changing environment

• Responding to financial challenges in the light of devolution and government priorities
• Being fully compliant and accountable
• Effectively implementing finances and funding

Quality Standards

Matrix Standard (2019)  - We hold the Matrix Standard, which is the quality standard for information, advice and guidance services.