Our performance and data

Our performance and data

female student with tablet computer in library

Our performance and data

Our Learner Survey results

You gain more than a qualification with Newcastle City Learning. Here is what you said about your learning with us last year.

The benefits of learning
Statement Percentage
 I have made fewer visits to my GP 10.64
 I have experienced less stress 23.00
 I manage my stress better 24.37
 I have developed new interests 49.54
 I have made new friends 72.65
 I have developed a greater understanding of different cultures 49.20
 I have become more respectful of those who are different to me 34.67
 I studied independently, or developed skills to make changes in my life 53.55
 I have done more for others 25.40
 I feel more positive about the future 54.69
 I set clear goals and ambitions 38.79
 I have an improved sense of wellbeing 42.22
 Other (please specify) 6.86


Our performance data

In the FE Choices national survey 94% of our learners would recommend us to a friend, compared to 86.5% nationally! With our outcomes-based success measures

  • 96% of our apprentices have gone into sustained employment
  • 80% of our skills learners have a sustained positive destination (into either learning or employment)
  • 100% of our learners under 19% of age have a sustained positive destination (into either learning or employment)


Key Performance Indicators


Academic Year 2019-2020


Adult (19+)


Performance was strong last year despite all the challenges of COVID-19

Retention stood at 90% 
Pass rate stood at 95.5%

So a high majority of those adults who stayed to the end of their courses last year achieved their qualifications.

This gave us an overall achievement rate of 86%.




Our achievement rate on our apprenticeship programme remained high at 76%.
The team worked tirelessly to provide support to both the apprentice and employer during the pandemic to ensure the majority of our apprentices still completed their programme successfully

Overall we retained 89% of our learners
92% of our learners passed their planned qualifications


Service wide


Our overall achievement rate across the service was 82% 

Ofsted Reports

Reports on Newcastle City Learning are also available from Ofsted. Ofsted are the Office for Standards in Education, Children's Services and Skills. They report directly to Parliament and are independent and impartial. They inspect and regulate services that provide education and skills. Here are Newcastle City Learning's latest Ofsted reports (external link)